As FINDIKSAN BORU, we attach great importance to the security and privacy of your personal data. This Privacy Policy explains which personal data is collected, processed, and protected for what purposes when you visit our website or benefit from our services.

1. Data Controller

Your personal data is processed by Fındıksan Boru Torna as the data controller, in accordance with the Personal Data Protection Law No. 6698 (“KVKK”) and relevant legislation.

• Company Title: Fındıksan Boru Torna
• Address: Şanlıurfa 3rd Organized Industrial Zone, Şanlıurfa
• Phone: 0 (414) 357 5756
• E-mail: info@findiksanboru.com

2. Personal Data Collected

When you visit our website or contact us through channels such as contact forms, quotation forms, or “call me” requests, the following personal data may be processed:

Data Category	Processed Data
Identity Information	First name, last name
Contact Information	Phone number, e-mail address, address
Transaction Security	IP address, browser information, visit time, site activities (log records)
Marketing	Preferences regarding information about company products and services
Request/Complaint Management	Messages and requests submitted through quotation forms, visit requests, or contact forms

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

• Providing you with quotations and managing order processes
• Analyzing website visits and improving site performance
• Conducting product and service promotions (with your consent)
• Fulfilling legal obligations (official authority requests, legal notifications, etc.)
• Measuring customer satisfaction and enhancing service quality

4. Transfer of Personal Data

Your personal data may be transferred to the following recipient groups, limited to the fulfillment of the above-mentioned purposes and within the framework of the conditions stipulated in Articles 8 and 9 of the KVKK:

• Our business partners, suppliers, and service providers (such as payments, logistics, IT infrastructure, legal consultancy)
• Authorized public institutions and organizations (if legally required)
• Administrative and judicial authorities (in case of official requests)

Your data will not be transferred abroad; it will only be processed within the borders of Turkey.

5. Method of Collection and Legal Basis for Personal Data

Your personal data is collected through forms you fill out on our site (Quotation Form, Call Me, Visit Request) or via e-mails sent from the site, based on the following legal grounds:

• KVKK Art. 5/2(c) – Being directly related to the establishment or performance of a contract
• KVKK Art. 5/2(ç) – Necessary for the data controller to fulfill its legal obligation
• KVKK Art. 5/2(e) – Mandatory for the establishment, exercise, or protection of a right
• KVKK Art. 5/2(f) – Mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject
• KVKK Art. 5/1 – With your explicit consent

6. Retention Period for Personal Data

Your personal data is retained for the period required by the above-mentioned processing purposes, and in any case, until the expiration of the statute of limitations stipulated in the relevant legislation and the end of our legal retention obligations (such as the Turkish Commercial Code, Tax Procedure Law). Upon the expiration of these periods, your personal data is deleted, destroyed, or anonymized.

7. Your Rights (KVKK Art. 11)

Pursuant to Article 11 of the KVKK, you have the following rights regarding your personal data:

• To learn whether your personal data is being processed
• To request information if it has been processed
• To learn the purpose of processing and whether it is used in accordance with its purpose
• To know the third parties to whom it has been transferred domestically or abroad
• To request correction if it has been processed incompletely or inaccurately
• To request deletion or destruction within the framework of the conditions stipulated in KVKK Art. 7
• To request notification of the correction and deletion processes to third parties to whom the data has been transferred
• To object to the emergence of a result against you by analyzing the processed data exclusively through automated systems
• To demand compensation for damages suffered due to unlawful processing of your personal data

You can contact us through the contact information below to exercise these rights.

8. Application Method

You may submit your requests regarding your rights to us in writing, or via registered electronic mail (KEP) system, secure electronic signature, mobile signature, or using the e-mail address previously notified to you and registered on our site, within the scope of Article 13 of the KVKK and the “Regulation on the Procedures and Principles for Application to the Data Controller.”

• By mail: Şanlıurfa 3rd Organized Industrial Zone, Şanlıurfa – (it is recommended to write the address clearly and completely)
• By e-mail: info@findiksanboru.com

Your application should include your identification information and an explanation of your request. Your request will be concluded free of charge as soon as possible and within 30 days at the latest, depending on its nature. However, if the process requires an additional cost, a fee may be charged according to the tariff determined by the Personal Data Protection Board.

9. Cookie Policy

On our website, cookies may be used to improve user experience, analyze site traffic, and remember your preferences. For detailed information about cookies, you can visit our Cookie Policy page.

10. Policy Changes

This Privacy Policy may be revised from time to time in line with changes in applicable legislation or updates to our internal practices. You can always access the current policy text on our website. In case of significant changes, our users will be notified through the website.

11. Contact

For any questions regarding this Privacy Policy or the processing of your personal data, you can reach us through the following channels:

• Phone: 0 (414) 357 5756
• E-mail: info@findiksanboru.com

Last Updated: 16.06.2026